Question 1

Do I need an appointment for a DOT physical?

Accepted Answer

No — walk-ins are welcome during regular business hours. If you'd like a guaranteed time, you can also request an appointment online or call us at 914-380-8757.

Question 2

How long does a DOT physical take?

Accepted Answer

Most DOT physicals take about 20 to 30 minutes from check-in to leaving with your Medical Examiner's Certificate.

Question 3

What should I bring to my DOT physical?

Accepted Answer

Bring a valid photo ID, your CDL (or learner's permit), a list of all current medications and their dosages, glasses or contacts if you wear them, hearing aids if applicable, and any relevant medical paperwork (sleep apnea CPAP compliance reports, cardiology clearances, etc.).

Question 4

How does the drug testing process work?

Accepted Answer

When you arrive, our certified collector will verify your ID, complete a chain-of-custody form, and guide you through specimen collection. The sample is then sent to a SAMHSA-certified lab, and results are reviewed by a Medical Review Officer (MRO) when required.

Question 5

Are you open for walk-in drug testing?

Accepted Answer

Yes. Most drug tests and breath alcohol tests can be performed on a walk-in basis. For large groups, we recommend calling ahead so we can staff appropriately.

Question 6

How long do visits usually take?

Accepted Answer

Most visits — DOT physicals, drug tests, and routine exams — take 20–45 minutes. Pre-employment physicals with additional testing (audiogram, spirometry, fit testing) may take up to 60–90 minutes.

Question 7

How do I set up a corporate or employer account?

Accepted Answer

Fill out the form on our Employers & Fleet page or call us directly. We'll set up your account, define your testing program, and assign a dedicated point of contact — usually within one business day.

Question 8

What is a random testing program?

Accepted Answer

DOT-regulated employers are required to enroll covered drivers in a random drug and alcohol testing pool. We manage the consortium, perform random selections at the required rates, schedule the testing, and provide all compliance documentation.

Question 9

Do you do mobile or on-site testing?

Accepted Answer

Yes. Our mobile team brings certified examiners, collectors, and equipment to your facility across NY, NJ, and CT. See our Mobile Testing page for details.

Question 10

Do you accept insurance for primary care?

Accepted Answer

We accept most major insurance plans for primary care visits. DOT physicals and most occupational health services are billed directly to employers or paid out-of-pocket at the time of visit.

Frequently Asked Questions

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